Data protection

Privacy Policy
Data protection and data security are important to Multifilt AG ("Multifilt"; "we"). We process your personal data responsibly, in accordance with applicable laws and in accordance with this Privacy Policy.

Content of this Privacy Policy
This Privacy Policy explains how we collect and process personal data when you visit our website at https://www.staubbeutel.ch ("Website") or social media pages, contact us or use our services.

Person responsible for data processing
Multifilt is responsible for the data processing described in this privacy policy.

If you have any questions or if you wish to exercise your data protection data subject rights, please contact us at:

adriano.palmieri@multifilt.com

or write to:
multifilt ag
Data protection
Adriano Palmieri
In the Brisgi 20
5400 Baden

Personal data processed during communication and service provision
We collect the information you provide to us as follows:

• when you contact us;
• when you register as a user on the website;
• when you order goods.

 

This includes general personal data, e.g. name and contact details, date of birth, username, passwords and, if applicable, details of your position or role with the organisation on whose behalf you are contacting us.

If you order paid goods, we will also ask for your financial information, such as your preferred payment method and billing address.

We also process personal data that we receive from third parties. This regularly includes personal data that we receive in correspondence or meetings with clients or business partners, e.g. your name and details of your activity as a team member of the client or business partner.

Provision and use of our website

Use for information

You can find out about Multifilt and our range of services on the website without telling us who you are. As with any connection to a web server, the server on which we have the website delivered automatically logs and stores certain technical data for a short period of time. This includes the IP address and operating system of your device, the date and time of use and the type of browser you use to access the website.

Web analytics

We use web analysis services (currently Google Analytics, Meta Business, Bing, Linkedin) to evaluate the use of the website and to obtain information for its optimisation. When web analysis is carried out, the last bit of the requesting IP addresses is then directly removed. We therefore do not process any personal data in this data analysis.

Advertising technologies

We use advertising technologies from Google Ads and Facebook Ads on the website. This allows us to target people who visit our website with advertising that is relevant to them when they visit other websites. The advertisements are displayed on the websites you visit based on an analysis of your previous use of our website. For this purpose, the providers of the advertising technologies set cookies when you visit our website.

Social Plugins

The social plugins used on the website allow you to recommend and share our content on social networks. You can recognise the social plugins on the website by the logos of the respective social network. When you interact with the social plugin, data is sent to the respective provider of the social network.

Note on the use of cookies

We use cookies, tags and similar technologies on the Website to provide you with the best possible user experience and to help us improve the Website. Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an app.

Some of the cookies we use are necessary to provide certain features of the website.

You can instruct your browser not to accept cookies or to prompt you each time before a cookie is set. You can also delete cookies from your device by using the appropriate function in your browser.

Use of our social media pages

On our social media pages you will find posts about current developments at Multifilt as well as our range of services. The social media providers collect and analyse usage data such as the number of visits and demographic information about visitors to our company pages.

We receive evaluations from the social media providers based on this data. These only contain aggregated or otherwise sufficiently anonymised data. Only the respective provider can identify you on the basis of the usage data collected. Therefore, please observe the data protection information of the respective provider.

Use of our newsletter

When you register for our newsletter, we collect the information you provide to us. This includes general personal data such as first name, last name and e-mail address.

You can also inform us at any time that you do not wish to receive our newsletter in the future. To do so, please use the unsubscribe link at the end of the newsletter.

 

For what purposes do we process your personal data and on what basis?
We process your personal data primarily to inform you about our range of services and to provide, document and invoice our services in accordance with our contractual and legal obligations.

We also process your personal data for the following purposes:

• Answering your enquiries and communicating with you;
• Processing your registration or orders
• Provision of the website;
• analysing and optimising the use of the website
• Developing and improving products and services;
• Marketing and advertising;
• Optimising our posts on our social media company pages;
• Informing you about new developments at Multifilt and about new services (e.g. via our newsletter; although you can tell us at any time that you wish to opt out of receiving such information in the future);
• Compliance with legal obligations; and
• Enforcement of legal claims.

 

We have a legitimate interest in processing your personal data for the purposes stated. Some processing is also necessary so that we can fulfil our contractual obligations to you or our legal obligations (e.g. retention obligations). On this basis, we process your personal data if and insofar as the applicable data protection law requires a legal basis or justification for the lawfulness of the data processing in general or for specific processing activities.

How we store and protect your personal data
We store your personal data only to the extent and for as long as necessary to fulfil the purposes described in this privacy policy or to comply with legal obligations.

In the interest of the integrity and confidentiality of personal data, we take appropriate technical and organisational measures. In particular, we implement access controls, access controls and procedures for the regular review, assessment and evaluation of the effectiveness of the measures in accordance with our risk assessment.

With whom we share your personal data
In order to achieve the purposes described in this privacy policy, it may be necessary for us to share your personal data with other companies. The categories of recipients are external service providers (post office, credit card companies, web hosters, etc.).

Place of processing
We store and process your personal data primarily in Switzerland and the EU. However, we may also transfer your personal data to recipients in countries outside Switzerland or the EU (worldwide, in particular the USA). We transfer data to countries without adequate data protection on the basis of standard data protection clauses or legal exceptions (e.g. necessity for contract fulfilment).

Your rights in relation to your personal data
You have the following rights in relation to personal data held about you:

• The right to be told what personal data we hold about you and how we process it;
• The right to obtain or receive a copy of your personal data in a commonly used format;
• The right to have your personal data corrected
• The right to have your personal data deleted; and
• The right to object to the processing of your personal data.

 

Please note that legal conditions and exceptions apply to these rights. To the extent permitted by law, we may refuse your request to exercise these rights. You also have the right to lodge a complaint with the relevant data protection supervisory authority.

How we may change this privacy policy
We may change this privacy policy at any time, in particular if we change our data processing practices or if new legislation becomes applicable. The version provided at https://www.staubbeutel.ch applies in each case.

The German version is authoritative.

Baden, 01 September 2023

Translated with https://www.deepl.com